Beyond Blast Messages: AI Runs Customer Chats on India's CPaaS Platforms
Posted on 11th Oct 2026 12:12:04 in Business, Digital Marketing
Tagged as: CPaaS, WhatsApp Business, RCS Messaging, AI Customer Engagement, Airtel IQ Gateway, IMC 2026
At IMC 2026, Authkey and Airtel IQ Gateway showed how Indian businesses are moving from one-way SMS blasts to AI-run customer conversations across WhatsApp, RCS and voice.
WhatsApp Business AI: Meta's 24/7 AI Assistant for Indian Small Businesses
Posted on 23rd Aug 2026 06:11:37 in Business, Digital Marketing
Tagged as: WhatsApp Business, AI customer support, SME marketing, conversational commerce, small business India
Meta has launched Business AI inside the WhatsApp Business app in India, letting small businesses answer customer queries around the clock in every native Indian language, capture leads, book appointments and close sales, with UPI payments inside chats coming soon.
The Rise of AI Agents: Transforming Intelligent App Development
Posted on 16th Jul 2024 06:11:30 in Artificial Intelligence, Careers, Development, Machine Learning
Tagged as: AI Agents, Intelligent App Development, AI Automation, Generative AI, Deterministic AI, Autonomous AI, Hybrid AI, AI Characteristics, AI Advantages, AI Challenges, AI Ethics, AI Integration, Machine Learning, Deep Learning, AI Decision-Making, AI Customer
Discover how AI agents are revolutionizing intelligent app development with their advanced capabilities and applications. Learn about the types, characteristics, advantages, and challenges of AI agents, and explore their impact on various industries.
