Your Customer List: The Asset Most Shops Never Build
Posted on 25th Oct 2026 11:11:48 in Digital Growth Tips
Most Indian shops can name their best customers but cannot reach them. A practical guide to building a customer list in ten minutes a day, keeping it clean, and using it to bring buyers back.
Pesky Calls Draft: CCPA Wants Consent, AI Disclosure and a 45-90 Day Opt-Out Wait
Posted on 25th Oct 2026 11:08:14 in Business, Digital Marketing
India's draft pesky communications rules would force small businesses to log consent, disclose AI voice and text, and wait up to 90 days after an opt-out before reaching out again. India SME Forum wants an impact assessment first.
Symantec Captures a Skynet Mode AI Attack Agent Built to Hijack Exposed Models for 100,000 Unattended Steps
Posted on 25th Oct 2026 11:03:09 in Artificial Intelligence, Machine Learning
Symantec's Threat Hunter Team caught a fully autonomous offensive AI agent in a honeypot. Its 'Skynet mode' hijacked exposed LLM endpoints to scan, exploit and mine crypto for 100,000 steps.
When a Customer Complains: Five Steps That Keep the Customer
Posted on 24th Oct 2026 12:13:12 in Digital Growth Tips
A practical five-step complaint playbook for Indian shop owners: how to listen, apologise, offer options, keep a promise with a time on it, and turn an upset customer into a regular.
Chapter Home Rides HOKIPO Into Offline Home and Kitchen Retail
Posted on 24th Oct 2026 12:07:55 in Business, Digital Marketing
Chapter Home raised Rs 63 crore from Bessemer and Stride Ventures at a near Rs 1,000 crore valuation. What the house-of-brands playbook means for Indian D2C sellers.
